Privacy Policy

Effective Date: February 3, 2026

EP Nutrition operates the website www.epnutrition.co.uk (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

Your Consent

By using our Service and providing your personal information, you consent to the collection and use of your data as described in this policy. We are committed to protecting your privacy and will only use your information in accordance with this policy.

Information We Collect

We may collect the following information:

  • Your name and contact details (email address, phone number)

  • Information you provide through our Service

  • Clinical and health information relevant to our nutrition services

  • Usage data about how you interact with our Service

Why We Collect Your Data

We collect your personal data with your consent in order to:

  • Provide independent nutrition and dietetic services to you

  • Maintain professional clinical records

  • Communicate with you about appointments and service updates

  • Share information with relevant health professionals when necessary

  • Improve our Service and user experience

How We Use Your Information

Your information is used to:

  • Deliver and maintain our nutrition services

  • Arrange and manage appointments

  • Provide customer support

  • Keep accurate clinical records

  • Analyse and improve our Service

Data Security

We implement appropriate security measures to protect your personal information, including encrypted electronic systems and secure procedures to prevent unauthorised access or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for no longer than one year following our last contact, unless you request earlier deletion or we are required by law to retain it longer.

Sharing Your Information

We will not distribute, sell, or lease your personal information to third parties unless:

  • We have your explicit permission, or

  • We are required by law to do so, or

  • It is necessary to share information with relevant health professionals for your care

Your Rights

Under GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request correction of incorrect or incomplete information

  • Request deletion of your personal data

  • Withdraw your consent at any time

How to Exercise Your Rights

To request access to your information, request deletion, or withdraw consent, please contact us at:

Email: contact@epnutrition.co.uk
Website: www.epnutrition.co.uk

We will respond promptly to your request and make any necessary corrections or deletions.

Third-Party Services

We may use third-party services such as Google Analytics to monitor and analyse service usage. These providers have access to your data only to perform tasks on our behalf and are obligated to protect it.

Cookies

Our Service uses cookies to enhance user experience. You can set your browser to refuse cookies, though this may limit some functionality of our Service.

Children’s Privacy

EP Nutrition's services are designed for individuals who are 18 years or older. We do not intentionally gather personal data from minors. Should a parent or guardian discover that their child under 18 has submitted personal information to us, we ask that you contact us without delay. We will take immediate action to remove any such data from our records once confirmed.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Website: www.epnutrition.co.uk/contact

Last Updated: February 3, 2026